Hundreds of UK medical records have been misplaced. Dan and Catherine teach you the language the world’s media is using to discuss this story.
More than 1,700 NHS patients may have been harmed by an administrative blunder, the National Audit Office has found. Over five years, tens of thousands of documents, including cancer diagnoses and other test results, were put in storage instead of being sent to hospitals or GPs. The NAO report says the health secretary, Jeremy Hunt, knew there was a problem in March 2016, but waited four months before alerting parliament.
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Awesome , hey very good explanation everything thanks
really helpfull for me. Thank you so much from Viet Nam
Thank you for useful videos! Could you please make a video about IELTS exam?
trump said recently on his visit to the uk a few weeks back that as far as the nhs is concerned it too is on the line – everything comes on the table he said i believe, if and when a trade deal will also overtake the nhs. needed by nearly everyone, and there is the danger of privatization costing about 5000 pounds per grownup per head if and when its on the way to privatization, which seems to be a medium- to long term plan. in much the same way as water has been privatized in many aspects the same may happen to the nhs sooner or later. the uk being taken over slowly by us private companies, not just for business but also for its influence further afield i.e. the eu.
I like that and thank you family of BBC.You were telling sentence very slowly and I can understand the better part of news easily.
Have a nice day from TURKEY
Key words and phrases
a mistake often caused by carelessness
temporarily lost due to forgetting where it was put
a number of tasks that should have been done by now
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I mislaid my English books in this office
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I find the word ‘dent’ is also interesting, can be depression in the surface, but can express as good progress in something working on, is it?
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I really love this production.
Thank you! three more lovely words. Can't wait to give them a try:
I generally like being busy at work. However, with a backlog of emails in my mailbox and piles of paper on my desk to go through, I notice I start to blunder and mislay files. Do I still enjoy my job? I ask myself often.
Hello and welcome to News Review the program
where we show you how to use the language from
the news in your everyday English.
I'm Dan joining me today is Catherine, Hi
Catherine? Hi Dan.
So, what's the story?
So, today's story Dan is about a serious mistake
which someone might have tried to hide.
Ohh… A serious mistake which someone might've
tried to hide. Mysterious. Ok, Let's go to this
BBC Radio 4 News Report.
So, A story from UK there, now the NHS National
Health Service. a government health service does
hundreds of thousands of tests every year for a
various diseases. Now it looks like lots of lots
of these test results weren't sent to the
patients or their doctors, they were put directly
into storage. so the results didn't get to the
right place. Now that's not great.
but also it looks like the health secretary, the
government health secretary knew about this
problem but he waited four month before he told
rest of the government about it.
Ok, well, you've looking around at the news for
three words and expressions that we can use to
understand and talk about this story.
What have you come up with?
Ok, we've got three lovely words today.
We have 'blunder',' mislaid ' and ' backlog
blunder, mislaid , and backlog wonderful
If we can go to our first headline then please?
We can. we have BBC NEWS: More than 1,700
patients at risk over NHS mail blunder.
Blunder. a mistake often caused by carelessness.
Ok, what can you tell us about that?
Well. interestingly the origin of this word looks
like a Scandinavian and the word to blunder means
to walk around blindly without looking out what
you're doing and we use this meaning the literal
meaning, Blunder can be a verb of movement, or in
fact a verb of accident. because , if you, in
fact the other day I saw you walking along in our
office you were looking at your phone, I knew
what was gonna happen but you didn't know what
was gonna happen. you went straight into door.
bounced off the door quite embarrassingly for
you. "It was really embarrassing, yeah."
quite entertainingly for the rest of us.
It made a lovely sound. didn't it?
Fantastic very very.
So, when you're walking around not looking out
what you're doing and you hit something,
it's ( ) blunder.
and we can use it figuratively to describe any
kind of mistake that you made because you weren't
It's a mistake that didn't have to happen but you
weren't concentrating, you didn't take care.
So,it's quite embarrassing when you make a
mistake like this, avoidable mistake due to
So in the headline we've got, it's called a mail
and we often use 'blunder' as part of a compound
noun. so in this case a mail blunder you can have
a ( ) blunder, you can, maybe 'an interview
blunder' on a TV somebody's being interviewed and
they say something that they really shouldn't say
and they're a bit embarrassed or worried about
what they said. so it's an embarrassing and
stupid mistake you made because you weren't being
Now correct me if I'm wrong.
but it's not formal or informal, is it?
It's kinda good for all context.
Good for everything. yeah.
For all sort of stuff.
Yeah, absolutely, it's very descriptive
It really contains idea of stupidity and
and you can use it in everyday English, in your
writing English, pretty much universal word.
Wonderful. Ok, Let's blunder into our next
headline then, shall we?
Ok, We have The Independent: Jeremy Hunt and NHS
'delayed telling patients' about mislaid
confidential documents after private firm blunder
and you've got a compound there 'private firm
Mislaid, temporarily lost due to forgetting where
it was put.
Now, correct me if I'm wrong, Catherine.
but I'm a little bit confused. what's the
difference between mislaid and lose cause I
thought they were the same.
They kind of are. but I get, it depends on how
something got lost in the situation of losing
If you lose something maybe you're outside seeing
something, you spend a whole day going from place
to place when you come home you're looking at
your pocket and your keys have gone. they're
gone. you're never gonna find them again.
They're completely lost you don't know where they
If on the other hand you're at home, you're
looking for your keys and you know they're there,
somewhere cause you've got into the house with
and you're like "right, I put them, where did I
put them, are they here? are they there? you know
they're there somewhere. you put them down and
you can't remember where you put them.
you mislaid them.
so the difference is that you think you're gonna
find them. you know you're probably finding them
again. you just can't remember.
whereas 'lost' they're gone for good.
Ok, so, this is trying to find them but there's
more hope with mislaid.
Yes. absolutely. yes, yes.
and it comes from mis.. prefix 'mix' m.i.s means
like misunderstand and misspeak.
Exactly that. yeah.
mis and then the word laid means to put, put down
or when you lie down as a similar kind of idea
So put badly is mislaid. yup.
Ok, so, keys, glasses,watches…
Anything you can't find but you know it's there
Ok, like the scripts this morning?
The scripts you said you were looking everywhere
for them, "I mislaid them, I mislaid them".
Yeah. but they weren't actually mislaid, were
they? I lost them.
They were lost. never saw them again. so let it
I was using ( ) to make it sort of ( )
Absolutely some people do use the word mislaid
when actually they mean lost. so it's either
because they're trying to soften the news which
is really bad news.
If I say I've lost your passport Dan?
you wouldn't be very happy.
If I say I mislaid then you would either think
"Oh good, she's going to find it" or you would
say "Tell me the truth, Catherine. You've
actually lost them, haven't you? "
So, it's a way of softening or lying.
Alight. thank you.
Well, before we lose our ( ) completely, let's
go to our third headline.
Ok, we've got The Register: Watchdog slaps NHS
for failure to tackle correspondence backlog.
'backlog' a number of tasks that should've been
done by now.
hmm, what can you tell me about that?
Well, backlog comes actually.. it originally
comes from the world of shipping. ships and
and on a ship a captain to this date always
writes down or keeps a record everything that
happened not day on the ship.
and this record is called 'log'
now there are things that haven't happened
,should have happened on the ship, these are
recorded and that's called 'backlog'
So the idea of back being the past. so backlog is
basically a list or a group of tasks that should
have been done but haven't been done.
Like emails for example.
You get too many emails at the same time.
you get a backlog of email.
You can't cope with them.
there's more than you can manage.
If you come back from holiday, there are four
hundred of emails, No, it's gonna take me all
day. and then more come in.
and you're trying to clear the backlog.
and the word clear often goes with backlog.
sometimes tackle backlog
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Great video. Thanks for uploading BBC.