UK patients' health records misplaced: BBC News Review reviews

October 5, 2022

Hundreds of UK medical records have been misplaced. Dan and Catherine teach you the language the world’s media is using to discuss this story.

The story

More than 1,700 NHS patients may have been harmed by an administrative blunder, the National Audit Office has found. Over five years, tens of thousands of documents, including cancer diagnoses and other test results, were put in storage instead of being sent to hospitals or GPs. The NAO report says the health secretary, Jeremy Hunt, knew there was a problem in March 2016, but waited four months before alerting parliament.

For more, visit our website:

Click to rate this post!
[Total: 0 Average: 0]
  1. Awesome , hey very good explanation everything thanks

  2. Reply
    Du Lịch - Nha Trang October 5, 2022 at 12:54 am

    really helpfull for me. Thank you so much from Viet Nam

  3. Thank you for useful videos! Could you please make a video about IELTS exam?

  4. trump said recently on his visit to the uk a few weeks back that as far as the nhs is concerned it too is on the line – everything comes on the table he said i believe, if and when a trade deal will also overtake the nhs. needed by nearly everyone, and there is the danger of privatization costing about 5000 pounds per grownup per head if and when its on the way to privatization, which seems to be a medium- to long term plan. in much the same way as water has been privatized in many aspects the same may happen to the nhs sooner or later. the uk being taken over slowly by us private companies, not just for business but also for its influence further afield i.e. the eu.

  5. Useful words

  6. I like that and thank you family of BBC.You were telling sentence very slowly and I can understand the better part of news easily.
    Have a nice day from TURKEY

  7. Excilent

  8. Key words and phrases


    a mistake often caused by carelessness


    temporarily lost due to forgetting where it was put


    a number of tasks that should have been done by now

  9. i'm from algeria and i love this program it helps me a lot to improve my english

  10. Voice so clear

  11. Thank you ever so much, I've been learning from yours but unfortunately I can't find someone who's able to use English with 😭but I'm keeping practice myself because speaking English language is always my biggest passion!! CHEERS!!

  12. Reply
    Mohamedeslam Hassan October 5, 2022 at 12:54 am

    Wow! I just find what I'm looking for, for decades
    thanks a lot to BBC's stuff

  13. Teachers can be resigned from school because we already subscribed this channel .

  14. all love

  15. Hi I am from Brazillll

  16. I mislaid my English books in this office

  17. How improve my english

  18. I find the word ‘dent’ is also interesting, can be depression in the surface, but can express as good progress in something working on, is it?

  19. Thanx

  20. Reply
    منوعات وأخبار عالمية October 5, 2022 at 12:54 am

    Hi I'm from Iraq

  21. now i subscribed this channel i just love there video one of the best channel for learning english thanks

  22. شكرًا thanks

  23. strongly like

  24. Great 👍

  25. Excellent episode!

  26. I do like your voice and pronounciation. I hope one day be with you.

  27. I really love this production.

  28. Thank you! three more lovely words. Can't wait to give them a try:
    I generally like being busy at work. However, with a backlog of emails in my mailbox and piles of paper on my desk to go through, I notice I start to blunder and mislay files. Do I still enjoy my job? I ask myself often.

  29. Thank you.

  30. Hello and welcome to News Review the program

    where we show you how to use the language from

    the news in your everyday English.

    I'm Dan joining me today is Catherine, Hi

    Catherine? Hi Dan.
    So, what's the story?

    So, today's story Dan is about a serious mistake

    which someone might have tried to hide.

    Ohh… A serious mistake which someone might've

    tried to hide. Mysterious. Ok, Let's go to this

    BBC Radio 4 News Report.

    So, A story from UK there, now the NHS National

    Health Service. a government health service does

    hundreds of thousands of tests every year for a

    various diseases. Now it looks like lots of lots

    of these test results weren't sent to the

    patients or their doctors, they were put directly

    into storage. so the results didn't get to the

    right place. Now that's not great.
    but also it looks like the health secretary, the

    government health secretary knew about this

    problem but he waited four month before he told

    rest of the government about it.

    Ok, well, you've looking around at the news for

    three words and expressions that we can use to

    understand and talk about this story.
    What have you come up with?

    Ok, we've got three lovely words today.
    We have 'blunder',' mislaid ' and ' backlog


    blunder, mislaid , and backlog wonderful

    words. OK.
    If we can go to our first headline then please?

    We can. we have BBC NEWS: More than 1,700

    patients at risk over NHS mail blunder.

    Blunder. a mistake often caused by carelessness.
    Ok, what can you tell us about that?

    Well. interestingly the origin of this word looks

    like a Scandinavian and the word to blunder means

    to walk around blindly without looking out what

    you're doing and we use this meaning the literal

    meaning, Blunder can be a verb of movement, or in

    fact a verb of accident. because , if you, in

    fact the other day I saw you walking along in our

    office you were looking at your phone, I knew

    what was gonna happen but you didn't know what

    was gonna happen. you went straight into door.
    bounced off the door quite embarrassingly for

    you. "It was really embarrassing, yeah."
    quite entertainingly for the rest of us.

    It made a lovely sound. didn't it?

    Fantastic very very.
    So, when you're walking around not looking out

    what you're doing and you hit something,
    it's ( ) blunder.
    and we can use it figuratively to describe any

    kind of mistake that you made because you weren't

    paying attention.
    It's a mistake that didn't have to happen but you

    weren't concentrating, you didn't take care.
    So,it's quite embarrassing when you make a

    mistake like this, avoidable mistake due to

    So in the headline we've got, it's called a mail

    and we often use 'blunder' as part of a compound

    noun. so in this case a mail blunder you can have

    a ( ) blunder, you can, maybe 'an interview

    blunder' on a TV somebody's being interviewed and

    they say something that they really shouldn't say

    and they're a bit embarrassed or worried about

    what they said. so it's an embarrassing and

    stupid mistake you made because you weren't being


    Now correct me if I'm wrong.
    but it's not formal or informal, is it?
    It's kinda good for all context.

    Good for everything. yeah.

    For all sort of stuff.

    Yeah, absolutely, it's very descriptive
    It really contains idea of stupidity and

    and you can use it in everyday English, in your

    writing English, pretty much universal word.

    Wonderful. Ok, Let's blunder into our next

    headline then, shall we?

    Ok, We have The Independent: Jeremy Hunt and NHS

    'delayed telling patients' about mislaid

    confidential documents after private firm blunder

    and you've got a compound there 'private firm


    Very nice.
    Mislaid, temporarily lost due to forgetting where

    it was put.
    Now, correct me if I'm wrong, Catherine.
    but I'm a little bit confused. what's the

    difference between mislaid and lose cause I

    thought they were the same.

    They kind of are. but I get, it depends on how

    something got lost in the situation of losing

    If you lose something maybe you're outside seeing

    something, you spend a whole day going from place

    to place when you come home you're looking at

    your pocket and your keys have gone. they're

    gone. you're never gonna find them again.
    They're completely lost you don't know where they

    If on the other hand you're at home, you're

    looking for your keys and you know they're there,

    somewhere cause you've got into the house with

    the keys.
    and you're like "right, I put them, where did I

    put them, are they here? are they there? you know

    they're there somewhere. you put them down and

    you can't remember where you put them.
    you mislaid them.

    so the difference is that you think you're gonna

    find them. you know you're probably finding them

    again. you just can't remember.
    whereas 'lost' they're gone for good.

    Ok, so, this is trying to find them but there's

    more hope with mislaid.

    Yes. absolutely. yes, yes.
    and it comes from mis.. prefix 'mix' m.i.s means


    like misunderstand and misspeak.

    Exactly that. yeah.
    mis and then the word laid means to put, put down

    or when you lie down as a similar kind of idea
    So put badly is mislaid. yup.

    Ok, so, keys, glasses,watches…

    Anything you can't find but you know it's there


    Ok, like the scripts this morning?

    The scripts you said you were looking everywhere

    for them, "I mislaid them, I mislaid them".

    Yeah. but they weren't actually mislaid, were

    they? I lost them.

    They were lost. never saw them again. so let it

    go on.

    I was using ( ) to make it sort of ( )
    mislaid scripts.

    Absolutely some people do use the word mislaid
    when actually they mean lost. so it's either

    because they're trying to soften the news which

    is really bad news.
    If I say I've lost your passport Dan?
    you wouldn't be very happy.
    If I say I mislaid then you would either think

    "Oh good, she's going to find it" or you would

    say "Tell me the truth, Catherine. You've

    actually lost them, haven't you? "

    So, it's a way of softening or lying.

    Alight. thank you.

    Well, before we lose our ( ) completely, let's

    go to our third headline.

    Ok, we've got The Register: Watchdog slaps NHS

    for failure to tackle correspondence backlog.

    'backlog' a number of tasks that should've been

    done by now.
    hmm, what can you tell me about that?

    Well, backlog comes actually.. it originally

    comes from the world of shipping. ships and

    and on a ship a captain to this date always

    writes down or keeps a record everything that

    happened not day on the ship.
    and this record is called 'log'
    now there are things that haven't happened

    ,should have happened on the ship, these are

    recorded and that's called 'backlog'

    So the idea of back being the past. so backlog is

    basically a list or a group of tasks that should

    have been done but haven't been done.

    Like emails for example.
    You get too many emails at the same time.
    you get a backlog of email.

    You can't cope with them.
    there's more than you can manage.
    If you come back from holiday, there are four

    hundred of emails, No, it's gonna take me all

    day. and then more come in.
    and you're trying to clear the backlog.
    and the word clear often goes with backlog.
    sometimes tackle backlog

    Twitter A.C : @leea01040389363
    Google Plus :

  31. i'm very proud to have the capacity to learn so well by BBC learning english make me the life very easy and also with the English, i thank you all (;

  32. i listen this channel every day, i like it very much

  33. thank you so much ^^ it is helpfull

  34. Great video. Thanks for uploading BBC.

Leave a reply

Reviews We Trust
Register New Account
Reset Password