The Miniature Business Review | Drift Video for Customer Success 2022

September 3, 2022

The Miniature Business Review video play is designed to save your Customer Success team time, while still starting important conversations with your customers.

By leveraging the face and screen option of Drift Video, you’re able to create a personalized video for your customer that dives into the data your product is providing them. It’s the perfect opportunity to conduct a miniature business review: explain the success that they’re seeing, the work that still needs to be done, and what else they can add to continue optimizing your product. Make sure to end your video with a call-to-action to keep the conversation going.

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