Problems with the office

September 4, 2017

My issue is with the front office at the Sherman Oaks location. Good luck with them sending the necessary paperwork to work comp for treatment, physical therapy and medications. Best of luck attempting to speak with somebody about your concerns. If you call, you will most assuredly will be sent to leave a voicemail message and nobody will return your call. This is the norm for this office. It is extremely frustrating to have to call numerous times over several days or weeks. This practice is unacceptable patient care and inexcusable. I would not recommend this office for any treatment to family, friends or colleagues based on the lack of service from the front office.

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[Total: 6 Average: 3.7]

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