It’s horrible!!!

November 27, 2016

Dr. Lavi was great when I saw him at the Arcadia location. Unfortunately, calling the main office in Van Nuys for follow up was a gauntlet of crazy.
Speaking with the receptionists was a nightmare! They hung up on me, put me on hold and lost me, transfered me without telling me, and when I called back and complained, they argued with me about who’s fault it was!
Unprofessional, uncouth, disrespectful…

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[Total: 21 Average: 3.9]

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