British Airways passenger chaos: BBC News Review 2022

March 2, 2023

The head of British Airways’ parent company has blamed human error for the computer problems that caused chaos for tens of thousands of passengers over the bank holiday weekend.

The chief executive of IAG, Willie Walsh, said an engineer had disconnected the power supply to a data centre, and then reconnected it without following the correct procedure.

Dan and Neil teach you the language the world’s media is using to discuss this story.

Key words and phrases:
human error = a mistake made by a person
meltdown = the complete failure of a system
fiasco = a complete and embarrassing failure

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[Image: Getty Images]

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  1. 😅😅😅 I love you guys from Zimbabwe in the United Kingdom xxx

  2. Reply
    Sajeewani Rathnayaka March 2, 2023 at 11:14 am


  3. The Computer System of British Airway was totally fiasco due to human errors : switch of and on caused this meltdown
    Hmmm…. Let give me a comment if I use wrong gramma or vocabulary! I'm on my way to practice

  4. Excuse me .Can you give me transcript ?

  5. I proud bzc that iam you subscriber

  6. In fact you are my real english teachers 👌👌👌👌

  7. Top you're the best

  8. Whare the new vedio

  9. I'm From Bangladesh

  10. Sir, whenever you spoke, you slowly said that I understand

  11. Reply
    ابتسام هداية March 2, 2023 at 11:14 am

    Thank you

  12. I am from Algeria , I like your channel

  13. I enjoy your English classes so much. Thank you both.

  14. BBC learning English has always been my feverit program for me..i always appreciate it because of it's different ways of expressing of the vocabularies from the news papers which we use in our day to day speaking..,

  15. Thanks a lot mates. I'll use this one in my English classes. My students travel quite often, so I believe they'll enjoy the topic. Cheers.

  16. Reply
    mehmet fatih öztürk March 2, 2023 at 11:14 am

    Heyyyy Dannnnnn…. love thi guy.

  17. You are both cool guys 😎 🤗 the clear pronounciation , humor and jokes. It's like a live lesson . I watch yours videos every day keep it doing,please .
    Hi from Almaty!

  18. Their English speaks English properly.
    Wanted to hear English in English like this.
    This is English, maybe.

  19. This guy neo looks like Ed Sheeran have someone noticed

  20. Dan and Neil your style of conversation is amazing !Keep it up

  21. I like very much both of your voice

  22. Reply
    Christian Warriors Tamil March 2, 2023 at 11:14 am

    The reason that we find difficult to follow the native English speaker is they suddenly lower the voice in nearly a whispering tone as at the beginning of this clip. Edwin from Chennai.

  23. Dan an Neil , i really like your voice ….

  24. Fiasco is an Italian word with the exactly meaning

  25. Dan, ,thank you for your work which helps me a lot. I love your way.

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